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Frequently asked questions

How long will it take to recieve my order?

Generally speaking, it can take up to 14 days to recieve your order in extreme circumstances. Carriers generally quote 4-7 business days from the order. We have seen orders arrive within 3 days.

Is it safe for me to use my credit/debit card for purchase?

All transactions are processes via PayPal, whether you are paying with PayPal, or paying with your own credit/debit card, PayPal processes the transactions securely.

Will all my products arrive at the same time?

Depending on delivery location, it is possible that the products purchased will have differing delivery times. This is because the type of product may not be available from the initial shipping location, therefore two separate packages may be shipped from different locations. We will always choose the most efficient delivery source

What Is the return policy?

You can check our our return policy here. If you have an issue with your order, please email support@clearlyrigged.com

I received a tracking number, why does it show as not valid when I check it?

Tracking numbers are generated with the carrier prematurely to ensure that the customer does not have to wait for their tracking number.

Which shipping method should I choose?

We always recommend our free shipping option. We do have other options for shipping but the cost is often not worth the added expediency.

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